
Customer relationship management
Customer relationship management is a vital consideration for any business with growth aspirations. Without it, decisions are often made blindly, resulting in ineffective campaigns.
Through the use of an effective CRM tool and a robust strategy, you’ll be able to develop a true understanding of how your customers interact with your business in terms of the marketing communications that motivate them to take action, alongside details of their purchase history and buying preferences. This invaluable information will allow you to clearly identify your ‘Ideal Clients’ to maximise growth potential, whilst providing detailed insights that will form the basis of your marketing strategy and planning
We can create a CRM on your behalf using Swiftpage ACT if you do not have one, or alternatively we can work with your own CRM via the cloud.
We have split our Lead Generation service into telemarketing campaigns & marketing campaigns – each campaign has their own specific targets and goals.
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