We use SOSTAC marketing framework and our own 4R’s planning tool to achieve this.

What is the SOSTAC Framework?
SOSTAC is a marketing model developed by P R Smith in the 1990s. It is an acronym for six fundamental facets of Marketing:
SituationWhere you are you now? From market trends and competitor analysis through to your internal capabilities. |
TacticsThe 8P’s, alongside a full communications plan, content plan and contact plan |
ObjectivesWhere do you want to be? What are your customer acquisition targets, your customer satisfaction aspirations and what is your unique point of difference? |
ActionWho’s going to be doing what and when, including the allocation of both internal and external resources? |
StrategyHow are you going to achieve your objectives? Targeting, segmentation and positioning |
ControlHow are you going to monitor the campaign performance through reviews and reporting? |
SOSTAC contains a general marketing strategy which can be applied in various commercial situations and is an extension of the SWOT analysis which helps businesses get ready for marketing campaigns.
What is the 4R's Planning Tool?
The 4Rs (Review, Reach, Respond and Retain your customers) is a marketing planning tool developed by us to work alongside SOSTAC.
It has easy steps to help you create effective marketing campaigns to understand your target market, how to reach your audience, identify the right marketing channels to use and how to profile and retain your customers for future campaigns.

Training
We recognise that some of our clients prefer to run their lead generation campaigns inhouse. Don’t worry as we can provide Telemarketing Tutoring for business owners.
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